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Anthem Health Health Insurance Review

By Policy Scout
Updated Jul 11, 2022
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Anthem Health
AM Best Rating
A
Customer Service Rating
3.5
Excluded States
Exceptions in: Alaska, Alabama, Arizona, Arkansas, Delaware, Florida, Hawaii, Idaho, Illinois, Kansas, Iowa, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nebraska, New Jersey, New Mexico, North Carolina, North Dakota, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Vermont, Utah, Texas, Tennessee, West Virginia, Wyoming
View PolicyScout Review
4.2
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Anthem Health Insurance Review

Overview

One of the largest health benefits companies in the United States, Anthem has been in the health insurance industry since 2004, when the company merged with WellPoint Health Networks. Anthem provides a broad range of health insurance options for individuals, families, and businesses. The trusted provider also provides coverage options, including disability and life insurance benefits, vision, dental, long-term care, and flexible spending accounts.

Anthem currently operates in 14 states, including California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, and Wisconsin.

PolicyScout Review

When you are covered by Anthem, you want to make sure the healthcare professional you visit is covered in-network, or you could end up paying more for your care. Because Anthem is a large network, it has a solid financial rating of “A”/excellent by AM Best Company, Inc.

Anthem offers four comprehensive, complete health insurance plans to choose from. It’s important to remember that expenses such as balanced-billed charges and premiums are not included in the out-of-pocket limit.

Pros:

  • Anthem makes it easy to add dental, vision, and other types of insurance to your plan

  • Large network ensures that you can find providers in-network in your career

  • The mobile app is your “personal health alley” that offers information such as personalized wellness activities and more. Simply download the mobile app or log on to your account on the Anthem website to access your personalized information and services

  • Health screenings are covered (i.e., cholesterol, depression, diabetes, cancer, etc.)

  • Counseling for pregnant and breastfeeding women is covered

Cons:

  • Limited selection for family plans

  • Deductibles can be high, depending on your plan

Anthem is one of the nation’s largest health insurance companies that offers a wide selection of plans to meet the varying needs of customers. Cost-effective individual and group plans are available. The education and support services provided can help you make more informed choices when it comes to living a healthy lifestyle. The customer service is good, with both telephone and online support available through the Anthem website.